Aurelia IT Services
Terms of Service
Last updated: March 2026
1. Overview
Welcome to Aurelia IT Services (“we”, “us”, “our”). We operate the website aureliaitservices.com and provide digital IT services to individuals and small businesses.
These Terms of Service (“Terms”) govern your access to and use of our website and services.
By placing an order or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using our services.
2. Services Provided
Aurelia IT Services provides digital services delivered remotely and tailored to each client’s needs, including:
- Website setup and configuration
- Website performance optimization
- Basic SEO setup and configuration
- Security configuration and hardening
- Contact form and email setup
- Website improvements and customization
- Ongoing technical support
We do not sell physical goods, software license keys, or downloadable products. All deliverables are service-based and performed on behalf of the client.
3. Orders and Payments
All prices are listed in EUR (€) and displayed at the time of purchase. Prices may change, but confirmed orders will not be affected.
Payments are processed securely via Stripe. By making a payment, you also agree to Stripe’s Terms and Privacy Policy. We accept major credit and debit cards.
By placing an order, you confirm that:
- All billing information is accurate and complete
- You are authorized to use the provided payment method
All orders are subject to acceptance and availability. We reserve the right to decline any order at our discretion.
Services begin only after successful payment confirmation. You will receive an email confirmation with order details and next steps.
4. Service Delivery Process
All services are delivered digitally. The standard workflow is as follows:
- Order confirmation: Email confirmation within 1 hour (during business hours)
- Kick-off: Contact within 1 business day to discuss requirements and request access
- Execution: Work performed remotely (typically within 2–5 business days, depending on scope)
- Delivery & review: Results delivered via email or agreed channel for client review
- Completion: Project marked complete upon client approval
If delays occur, we will notify you promptly with an updated timeline.
5. Refunds
Refunds are handled in accordance with our Refund Policy, available on our website.
All approved refunds are processed via Stripe to the original payment method.
6. Client Responsibilities
By using our services, you confirm that you:
- Are at least the age of majority in your country of residence
- Provide accurate and complete information
- Grant timely access to required platforms, accounts, or credentials
Delays caused by missing information or access may affect delivery timelines.
7. Intellectual Property
All content on aureliaitservices.com (including text, graphics, and logos) is the property of Aurelia IT Services and protected by intellectual property laws.
You may not copy, distribute, or modify any content without prior written permission.
Upon full payment and completion, the client retains ownership of project-specific deliverables.
8. Third-Party Services
Our website is powered by Shopify, and payments are processed by Stripe.
We may use additional third-party tools to deliver our services. We are not responsible for the policies or practices of these third-party services.
9. Prohibited Uses
You agree not to misuse our services, including but not limited to:
- Engaging in unlawful or fraudulent activities
- Attempting unauthorized access to systems
- Violating the rights of others
10. Disclaimer of Warranties
All services are provided “as is” and “as available.”
While we strive for high-quality results, we do not guarantee specific outcomes, as results may depend on external factors beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, Aurelia IT Services shall not be liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the specific service.
12. Termination
We reserve the right to suspend or terminate access to our services if these Terms are violated or if fraudulent or harmful activity is suspected.
13. Governing Law
These Terms are governed by the laws of Poland.
Any disputes shall be resolved in the courts of competent jurisdiction in Poland.
14. Privacy
Your personal data is processed in accordance with our Privacy Policy.
We collect only the data necessary to provide services and process payments.
15. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on our website with a revised “Last updated” date.
Continued use of our services constitutes acceptance of the updated Terms.
16. Contact Information
Aurelia IT Services
📍 Address: Wodzislawska 12B, 44-351 Turza Slaska, Poland
📞 Phone: +48 571 493 946
📧 Email: aureliaitservices.info@gmail.com
🌐 Website: aureliaitservices.com